Problems / Complaints

If your child has any problems at pre-school, or there are any circumstances at home that may be affecting their behaviour, please don’t worry in silence. Come and discuss the problem with a member of staff and we will try to work with you towards a satisfactory solution. 

If you have a grievance or feel that you have cause to make a complaint in relation to the pre-school, please see the manager or contact the chair of the pre-school committee. If you then feel that your grievance has not been settled satisfactorily through discussion with either of the above, there is a complaints procedure as outlined in our policy document. 

Should you feel you need to contact Ofsted at any time good or bad please call 0300 123 1231
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